Customer Delivery Project Manager (VOIS)

Job description / Role

Experience Requirements

Typically 3 years relevant experience, including management of major projects with expertise in ICT fields.

Flexibility and Adaptability

Flexible with the ability to maintain effectiveness in a changing environment. Able to adapt style and apply influencing skills to a range of complex relationships. The Global Project Manager will be required to create and manage high performing cross-functional teams to deliver against agreed plans to the customer.

Relationship Management

• Maintain relationships at senior levels.
• Able to respond positively and convincingly to constructive challenges from the team and oversee the management of any issues with poor performance.

Professional and Customer Centric

• Able to deliver confident and engaging presentations at the most senior level, drawing on a range of communication techniques to adapt to challenging situations and audiences.
• Provides interface with other areas of business to ensure departmental knowledge is shared and obtained.
• Applies knowledge of business and markets to create intellectual property.
• Has in-depth knowledge of multiple domains and understands the company's position in the market.

Blueprint Delivery

• Prince 2 Practitioner or PMP.
• Proven experience of concurrently managing multiple projects or projects of differing size and complexity to meet business expectations and deliver results.
• Proven ability to build relationships and influence at all levels internally and externally, including excellent customer-facing skills (ability to communicate effectively with the customer account teams, in addition to end users and technical personnel).
• Experience in project and project budget management.
• Understanding of financial accounting including capitalization and profit and loss.
• Strong cross-functional working capabilities.
• Excellent interpersonal and communication skills.
• Strong leadership skills with the ability to drive an effective project team.
• Understanding and experience of working in a telecommunications environment.

Band

G2

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.