Job closed
Ref: RP805-1436
Job description / Role
Introduction
Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
Role and Responsibilities
• Technical Sales Specialists are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners.
• As a Technical Sales Specialist , you understand the client's business requirements, technical requirements and/or competitive landscape.
• You apply your business insights, build and maintain client relationships, incorporate IBM Data & AI portfolio into client-valued solutions and ensure client readiness for the implementation of technical solutions.
• Data and AI Technical Sales Specialist will be a technical sales consultant and trusted advisor to IBM clients.
• Understand the client's business requirements and technical requirements,
• Apply industry-specific knowledge and experience, as well as deep product skill and competitive knowledge to bring new business and technology insights to assigned clients, in order to help drive revenue for the Data & AI Solutions portfolio.
You will learn the client's business
• Requirements, technical requirements and/or competitive landscape and apply your technical knowledge and experience to bring new solutions to your aligned clients.
• IBM is seeking individuals interested in making an impact by helping clients transform their Data Infrastructure and Information Architecture as foundational, to unlocking insights and realise the benefits of AI infused in their business processes.
• You must be self-motivated, driven to win sales opportunities, and ready to interact daily with customers, colleagues, and business partners.
Requirements
Additional Responsibilities
• Actively develop and progress opportunities within the Data & AI and Cloud Pak for Data portfolio, mainly around Artificial Intelligence Apps
• Provide strategic direction to Executive decision-makers related to their Information Architecture to support business transformation and their journey to AI.
• Deliver solution workshops, product demonstrations, technical education, and Proof of Concepts while articulating business value for our Data & AI solutions.
• Enable, support and work with the Business Partner ecosystem.
• Develop re-usable industry-specific assets and demonstrations.
• Collaborate with other internal IBM teams to drive unmatched customer satisfaction.
• Establish deep technical account relationships at each client site.
• Maintain an understanding of the clients industry, including industry trends, industry business processes
• Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.
• Support customer technical escalations, on-site health checks, best practice sharing, designing solutions; and answer technical questions throughout the sales process in order to identify/progress/close sales and develop customer relationships.
Attributes
• Skilled in AI Apps preferably IBM Cognos Analytics and Planning Analytics, Watson Studio, Watson Discovery, Watson Assistant, Watson Language tools.
• Demonstrated level of business acumen as it applies to the client's business
• Skilled in consultative selling, with an understanding of the client's needs and IBM capabilities
• Commercially minded and capable of supporting end-to-end sales engagements with the ability to think, plan and act strategically
• Extensive networking and interpersonal skills in complex environments
• Self-starter with eagerness to seek and build new skills
Required Technical and Professional Expertise
• Bachelor's Degree in Information Technology, Computer Engineering, or Computer Science
• English: Fluent
• At least 2 years' experience in Artificial Intelligence tools, scripting (preferably Cognos toolset), and hands-on engineering or field technical sales experience
About the Company
For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.