Data Analyst - Senior

Job description / Role

Overview

The CTIO department is in charge of decision-making information systems, serving Orange Business different lines of business such as marketing, pre-sales, sales, production, after-sales services, and customer service for both France and international domains.

In this context, the Orange Reporting and Analytics (ORA) system is the new digital reporting solution for Orange Business Services customers. This application will be developed in Agile SCRUM mode and brings advanced analytical features to go beyond the historical contractual reporting features which used to be provided by the customers' service managers, adding more value and meeting the customers' expectations regarding what to be reported, the look and feel, accuracy of the report, report availability, and reliability.

Responsibilities

In an Agile context, the senior data analyst is to undertake the following responsibilities:

• Gather, clean, and analyze critical business data.
• Identify patterns within data that highlight potential improvements in business practices.
• Develop tools and data models to visualize and monitor data, contributing to comprehensive business understanding.
• Develop, maintain, and enhance BI dashboards, data models, and visualizations using relevant tools (Power BI).
• Ensure data accuracy, completeness, and integrity through data governance best practices.
• Maintain and support data analytics platforms.
• Evaluate and improve existing BI systems.
• Create/update technical documentation.

Ideal Candidate Profile

Functional Skills:

• Proven experience as a data analyst, preferably in a product-focused environment.
• Adept at various technologies.
• Proven abilities to take initiative and be innovative.
• Strong communication skills to convey technical concepts to both technical and non-technical stakeholders.
• Detail-oriented with a keen analytical mindset.
• Strong ability to work in a team.
• Time management.

Technical Skills:

• Proficiency in data analysis and visualization tools such as Power BI, Tableau, or similar.
• Strong knowledge of data extraction, manipulation, and modeling.
• Experience in working with:
• Power BI
• SQL Server Reporting Services (SSRS)
• SQL Server Integration Services (SSIS)
• SQL Server Analysis Services (SSAS)
• Python
• Basic understanding of ML and AI
• Data analysis
• Advanced in Excel
• Familiarity with data modeling concepts and methodologies.
• Background in data warehouse design (e.g., dimensional modeling) and data mining.
• Good experience in working in Agile and DevOps is a plus.

Department

Chief Technology Information Office

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.