DevOps Engineer - VOIS

Job description / Role

Role purpose:

Providing Global IT integration, support and DevOps Lead with Kubernetes who can create, lead and deliver a production-ready solution that can host application from multiple client at private cloud which is a set of software products designed for accelerating the delivery of secure, reliable modern applications. It is a combination of a common platform, several key applications and a dashboard targeted at managing the core lifecycle of applications for all branches of Vodafone Companies around the world.

Core competencies, knowledge and experience:
- System integration and implementation of DevOps Tools.
- Full responsibility of migration and upgrading to new releases.
- Service management.
- Prioritizing and managing several open cases at one time based on agreed Service Levels.
- System integration and implementation of Kubernetes, Docker and APIGEE
- Full responsibility of migration and upgrading to new releases
- Ensure that all incidents are solved within the agreed SLA
- Update the technical documentation and the team knowledge base
- Maintaining the availability of the applications and their hosted servers (on both UNIX and Windows platforms)
- Troubleshooting and fixing database related issues.
- Performing all possible technical troubleshooting steps to solve the incidents and service requests
- Utilizing the existing team applications and tools (knowledge base, Documentation database, Handbook) to solve the incidents
- Consulting with Vendor as appropriate

Must have technical / professional qualifications:
- Kubernetes
- Docker
- Jira, Confluence and Github
- Micro services architecture
- Nexus, SonarQube are highly preferable
- AWS is a Plus
- UNIX/Linux administration
- Technical knowledge in IT infrastructure technologies (DNS, Proxy) and connectivity techniques
- Software or Web development skills are plus.
- Remedy background is a plus
- ITIL Foundation certification is a plus.
- Update the technical documentation and the team knowledge base. Ensure that service availability meet the business premium support.
- Ensure that the technical solution and root cause are clear and logic
- Prioritizing and managing several open cases at one time based on agreed Service Levels.
- Ensure that all incidents are solved within the agreed SLA

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.