Digital Business Automation (DBA) Specialist

IBM Middle East

Cairo, Egypt

Ref: RP805-815

Job description / Role

Employment: Full Time

Introduction

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities

IBM Cloud Labs delivers expertise in innovative design, implementation, training, and support for IBM Software products. Our team of highly skilled consultants, with broad architectural knowledge and deep technical skills, are the specialists called on to deliver successful outcomes to client projects. IBM Cloud Labs are the first to use new IBM Software products in the field, enabling our customers to realise expected business benefits sooner.

IBM Cloud Labs offer IBM customers a range of skills to ensure their complex projects are a success:

Consulting - Our skilled and knowledgeable consultants assist clients with the deployment of IBM software solutions, maximising the value of their investment and achieving or exceeding the business results they seek. Premium Support (AVP) - Whether clients are already using an IBM software solution or planning to implement one, we can help leverage ongoing business value from their investment. Our Premium Support Program covers the entire software infrastructure lifecycle - from planning, through deployment, growth, and optimisation, to management of upgrades and change.

Responsibilities

This position is to join the IBM Cloud Labs organisation as a Digital Business Automation Specialist. The primary purpose is to aid customers in successfully deploying their BPM solution based on IBM Hybrid Cloud Integration software such as Business Process Management (BPM), Enterprise Content Management SW (Filenet, Datacap, Case Manager, etc..), Operational Decision Management (ODM), Robotic Process Automation, etc.. Deployment of Digital Business Automation solution on the Cloud will be a main objective for the role.

Your day in the role will include

- Practice area responsibilities. This role works extensively in the area of BPM, RPA, ECM, and the deployment of Digital Business Automation solutions on the Cloud.
- The mandate of the practice is to continuously monitor the market place for technical trends, look for client points and to formulate a point of view in the technical areas mentioned above.
- The practice translates this POV into technical assets and accelerators for implementing cloud solutions
- In addition, you will also be responsible for:
- Install and configure IBM software.
- Conduct health check and recommend improvements in architecture or configuration based on IBM best practices.
- Perform integration code review based on IBM best practices.
- Design and develop integration flows using IBM software to fulfil customer's integration requirements.
- Conduct enablement sessions on IBM software.
- Troubleshoot and resolve design and configuration issues in the customer's environment.

How we'll help you grow

- You'll have access to all the technical and management training courses that will help you
- You'll learn directly from guide developers in the field; our team leads love to mentor
- You have the opportunity to work in many different areas to identify what really excites you

Required Technical and Professional Expertise

- A bachelor degree in IT, computer science, computer engineering, or similar field.
- Provide exhibited product knowledge from both functional and technical standpoints of IBM DBA portfolio.
- Demonstrate knowledge of and ability to work with XPDL/BPEL, Process Modeling tools, Taxonomy Analysis, J2EE/EJB/Java, XML, IDE's, SQL and data modeling tools.
- Exhibit presentation and communication skills
- Possess understanding of the BPM and ECM technologies and market, including key competitive offerings.
- Ability to support training and consulting in post-sales tool and processing deployment situations.

Requirements

Preferred Technical and Professional Expertise

- Minimum 10 years experience in a technical job role.
- Minimum 5 years Technical architect skills including expertise in applying tools and methods
- Provide exhibited product knowledge from both functional and technical standpoints of IBM DBA portfolio.
- Demonstrate knowledge of and ability to work with XPDL/BPEL, Process Modeling tools, Taxonomy Analysis, J2EE/EJB/Java, XML, IDE's, SQL and data modeling tools.
- Exhibit presentation and communication skills
- Possess understanding of the BPM and ECM technologies and market, including key competitive offerings.
- Ability to support training and consulting in post-sales tool and processing deployment situations.

About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.

Your Life at IBM
What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You at IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.

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