Digital & Ecommerce Manager

AccorHotels

Cairo, Egypt

Posted
Ref: RP714-22549

Job description / Role

Employment: Full Time

Company Description

Welcome to Sofitel Cairo Downtown, a new destination in the heart of Cairo, combining luxury, elegance, and French art de vivre. We are far more than a worldwide leader. We are seeking a dynamic and innovative Digital & Ecommerce Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for driving our digital and e-commerce strategies to enhance our online presence and boost sales performance.

Job Description

Main Duties

  • Develop and implement comprehensive digital and e-commerce strategies aligned with overall business objectives
  • Manage and optimize our e-commerce platforms to ensure a seamless user experience and maximize conversions
  • Lead digital marketing initiatives across various channels, including SEO, SEM, email marketing, and social media
  • Analyze web traffic, user behavior, and sales data to identify trends and opportunities for growth
  • Collaborate with cross-functional teams to ensure consistent brand messaging and user experience across all digital touchpoints
  • Oversee the development and maintenance of the company's website and mobile applications
  • Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge in the digital marketplace
  • Manage relationships with key vendors and partners in the digital and e-commerce space
  • Set and monitor KPIs for all digital and e-commerce initiatives, providing regular reports to senior management
  • Lead and mentor a team of digital marketing and e-commerce professionals

Qualifications

  • Bachelor's degree in Marketing, Business, or a related field
  • 5+ years of experience in digital marketing and e-commerce management
  • Proven track record of increasing online revenue and conversions
  • Strong knowledge of e-commerce platforms (e.g., Shopify, Magento) and content management systems
  • Expertise in digital marketing tools, web analytics, SEO/SEM, and social media management
  • Experience with CRM systems and email marketing platforms
  • Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies
  • Excellent project management skills and ability to lead cross-functional teams
  • Certifications in digital marketing (e.g., Google Analytics, Google Ads) are preferred
  • Outstanding communication and presentation skills
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
  • Visionary mindset with a passion for innovation in the digital space

Additional Information

Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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