Director of Food and Beverage

Job description / Role

Responsibilities

As a director of food and beverage, you are responsible for managing operations of all food and beverage outlets to deliver an excellent guest and member experience. A director of food and beverage will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all food and beverage outlet operations and position them as top tier destinations within the market
• Maintain exceptional levels of customer service
• Stay updated with all the food and beverage market trends and have a creative mindset
• Ensure compliance with brand standards
• Recruit, manage, train, and develop the food and beverage team
• Work within budgeted guidelines in relation to food, liquor costs, and payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of the food and beverage team
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations, and all health and safety legislation

What are we looking for?

A director of food and beverage serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous hotel experience as a director of food and beverage; preferably in a luxury hotel environment
• Menu conceptualization expert
• Public relations guru by nature
• Able to meet financial targets
• Ability to comply with all food and beverage brand standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.

About the Company

Facing the West Bank, our resort rests on the edge of the River Nile, less than seven kilometers from central Luxor via shuttle. We have traditional felucca sailing and horseback and camelback tours of the riverbanks, with both Karnak and Luxor temples within four kilometers. Perks include our holistic spa, two infinity pools, and a kids' corner.