EID Customer Operations Specialist - Intern

General Electric (GE)

Egypt

Ref: KP132-174

Job description / Role

Employment: Full Time

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:

The GE Internship Program is an investment in young talents where GE trains students who meet the required criteria to perform their internship program in a corporate function. Program duration is 10-12 weeks. The program will develop the general skills of the intern with on the job knowledge and experience.

Essential Responsibilities:

Internship Period will be between June & August.

During the program GE will provide assignments, projects & tasks that is related to his/her major where the intern can develop Leadership Capabilities, communication skills and introduce him to the work environment. The role is opened in Healthcare Services Africa Business, where the selected candidate is expected to call customers within several countries in Africa to get feedback on customer experience where we improve our processes accordingly among customer voice. Basic analytics may be needed to bucketize customer feedback

Requirements

Qualifications/Requirements:

Bachelors (3rd or 4th year) or Masters students in Mechanical/Electrical/Computer/Information technology engineering, Finance, Economics, Marketing, business, communication, legal or Alsun.
Should be a student during the internship period. Students who already graduated earlier this year or graduating prior to the internship period will not qualify.
GPA: Minimum 3.0
Candidate must be studying in the same country as the location of the internship (as we do not provide sponsorships or visa) Good leadership skills.

Desired Characteristics:

Excellent communication skills.
Good Interpersonal skills
Must be French Speaker
Must be an Arabic Speaker
Must be fluent in English
Basic Excel knowledge is a plus

Locations: Egypt; Cairo

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.

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