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Job description / Role
Main Job Purpose
To take responsibility of processing of transport orders in order to deliver a proper transport service and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning for enhancing customer experience and achieving best in class operational efficiency.
Key Responsibilities
- Receiving and processing all transport orders coming from customers/requestors
- Respond to routine customer enquiries concerning service ordered
- Track the status of orders in the Oracle Transport Management System and communicate issues and solutions
- Prepare and monitor performance appraisal indicators (KPI) describing service level for customers
- Maintain communication on a daily basis with customers and take action in order to respond on their needs
- Support Transport Manager and lead in optimization projects
- Involve in Control Tower procedures any of new customers acquired after a main implementation flow
- Monitor the IT systems (OTM) and ensure compliance of all operational procedures
- Be responsible for full consistency of UltraLogistik Ways of Working
- Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings
Requirements
Qualifications
- University degree in Logistics / Business Administration / Engineering
- 2-3 years of experience in similar positions in Logistics / Planning
- Understanding of W&T management practices, distribution network & channels
- SAP or any ERP system knowledge is preferable
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.