F&B Welcome Host

Job description / Role

Job Description

- Responsible receive guests in any outlet and escort them to tables by a standard way.
- Assigned to work in bars or restaurant
- Inform customers about order alternatives and encourage the sales of targeted services.
- Deliver maximum service in each unit, keeping in line with service rules.
- Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.
- Comply with the departmental instructions and procedures published by the F&B Department.
- Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
- Comply with operational rules.
- Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
- Attend the orientation training.
- Undergo two performance assessments each year.
- Strive to achieve 100% customer satisfaction.
- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuff and equipment (paper, printed out, etc.).
- To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict the effects of the environment and efficiency of energy on purchased equipment.
- To implement his responsibilities in order to eliminate and collect waste in a proper way, and reduce environmental pollution and harmful effects to the environment.
- Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
- Carry out all other duties assigned by managers and hotel management not specified in the job description.

- Education: At least a high school or vocational diploma
- Foreign Language: English is required.
- Computer Literacy: Not required.
- Skills: Basic knowledge of the products and services in the related field

Additional Information
Sex: Females
Nationality: Any

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.