Facility Management Associate

Job description / Role

About the role

Purpose of the job

Ensure that Company real estate investment is protected to the greatest extent through professional, effective of buildings, shops & WH operations.

Act as a focal point in receiving, implementing different departmental & clients requests related to building Shops, WH operations, maintenance, and repairs.

Duties and responsibilities

Planning, Organizing and Budgeting
- Implementing the Operation & Maintenance for the portfolio to support company business plan; including environment of Administration buildings, All shops & WH

Functional Management
- Applies the planned preventative maintenance to ensure company obtains best value for money.
- Handling the operation, development & enhancement of the environment systems including electrical power, HVAC, all low current systems, as well as Architectural and civil related aspects.
- Handling O&M related projects and modifications.
- Implementing the related monthly performance reports according to the predefined SLA.
- Handling all aspects of outsourced, Contractors and sub-contractors resources through the development and utilization of Service Level Agreements SLA and Key Performance Indicators including invoices and financial issues.
- Maintaining a reactive maintenance facility including help desk & emergency response plans
- Sharing O&M spare parts control, handling and receiving & Managing the utilization of the dismantled stored Link spare parts from warehouses to act as replacement for purchasing.
- Maintenance of Properties & Facilities to ensure Business Continuity.
- Providing ad hoc reports to Properties & Facilities management.
- Performing periodically audit on all O&M activities done by the subcontractors in company Buildings and Shops including civil and cleaning tasks based on scheduled audit plan.
- Following up the contracts of O&M contractors to ensure optimum output.
- Handling Subcontractors invoices and assuring timely payment release.
- Provide coaching for outsourced staff under facility management contracts.
- Conduct regular performance evaluations for outsourced staff under facility management contracts

Job specification

Education
- Bachelor of Engineering / Mechanical or Electrical

Experience
- Up to 2 years of experience in the fields of Facilities operation, maintenance activities
- Knowledge of local regulations and building controls authorities, policies/procedures.
- Knowledge and expertise in building systems.
- Good working knowledge of practical Health and Safety within the built environment.
- Good experience in corporate environment, including building/property and maintenance activities.

Skills and abilities
- Line control of remote teams.
- Experienced in Process application
- Strong relationship skills for Quality Service.
- Problem solving within the capacity & Team work skills.
- Time Management skills.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.