Job description / Role
• As part of the team, you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, performing the code deployment in Production and Client testing environment, engage in automation activities, do root cause analysis and remediation.
• The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures, Code Debugging and such.
• The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.
• Candidates should have Knowledge on Java and L2 operations support.
• Candidates should have 2-4 years of experience in Operations & Support with a background of Web Services, API and Java, Spring.
• Candidates should have excellent communications skills and have a positive attitude to learn new skills.
• Candidates should have to work in shifts on 24*7 model including night shift.
• Basic knowledge on operations support processes/tools like JIRA, Release Management process.
• Basic knowledge on SOAPUI and Postman.
• Basic knowledge on Unix and Shell scripts and commands.
• Candidates should have a Java background and can do code analysis.
• Candidates should have experience in analysing Thread dump & Heap Dump
About the Company
Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa's first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.