Lead Software Specialist

Job description / Role

Role overview:

The lead software specialist - healthcare systems integration is responsible for designing, implementing, and maintaining integration solutions across healthcare applications, medical devices, laboratory analyzers, and enterprise systems. Leveraging the Rhapsody integration engine and other middleware technologies, this role ensures seamless interoperability between HIS/EMR, ancillary systems (LIS, RIS, PACS, VNA), national healthcare platforms (NPHIES, Ayenati, CHI, NHIC), and non-clinical systems (ERP, CRM, ITSM, HR, Portals). The position plays a vital role in enabling data flow across the healthcare ecosystem, ensuring compliance with interoperability standards and regulatory frameworks while contributing to digital transformation initiatives.

Areas of responsibility:

Operations management:

• Design, configure, and maintain integrations using Rhapsody or similar integration engines.
• Develop HL7, FHIR, CDA, and DICOM-based interfaces for clinical and enterprise applications.
• Implement and support integrations with enterprise systems (ERP, CRM, ITSM, HR, Portals).
• Manage national healthcare system integrations, including NPHIES, Ayenati, CHI, Core Registries, etc.
• Oversee medical device and lab analyzer integrations (ASTM, POCT1-A, vendor-specific protocols).
• Collaborate with vendors, biomedical engineering, solution architects, and application owners to define integration workflows.
• Perform data mapping, transformation, and interface testing to ensure accurate and secure data exchange.
• Troubleshoot integration issues and provide level 2/3 support for medical devices, lab systems, and enterprise applications.
• Ensure compliance with healthcare data regulations (HIPAA, PDPL, GDPR, NCA ECC, NDMO) and interoperability standards (HL7, FHIR, DICOM, IHE).
• Document interface specifications, workflows, and operational processes.
• Support upgrades, migrations, and digital transformation initiatives while maintaining integration continuity.

Process improvement:

• Continuously evaluate and enhance integration processes and best practices within the team.
• Participate in code reviews and integration testing to maintain reliability and security.
• Stay updated with emerging healthcare interoperability standards and middleware technologies.

Knowledge management:

• Conduct knowledge-sharing sessions on best practices and new technologies in healthcare integration.
• Mentor junior integration engineers and provide technical guidance to project teams.
• Maintain comprehensive documentation for developed integration solutions and workflows.

Personal skills

• Excellent command of English.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work in an Agile environment.
• Strong ownership and commitment to high-quality delivery.

Technical skills

• Understanding of healthcare data regulations and interoperability frameworks.
• Proven expertise in healthcare integration engines (e.g., Rhapsody, Mirth Connect, Cloverleaf), including configuration, routing, filters, transformations, and error handling.
• Experience with HL7, FHIR, CDA, DICOM, IHE profiles, and API/web service integrations (REST/SOAP).
• Hands-on experience with medical device and lab analyzer integration (ASTM, POCT1-A, vendor-specific protocols).
• Familiarity with enterprise systems integration (ERP, CRM, ITSM, Portals).

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.