Learning And Development Manager

Job description / Role

Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

We are seeking a dynamic and experienced Training Manager to join our team in Hurghada, Egypt. As a key member of our organization, you will be responsible for developing, implementing, and overseeing comprehensive training programs that enhance employee skills, boost performance, and drive organizational success.

• Design, develop, and deliver engaging training programs for staff at all levels across the organization
• Conduct thorough needs assessments to identify skill gaps and create tailored training solutions
• Implement innovative training methodologies, including e-learning and blended learning approaches
• Collaborate with department heads to align training initiatives with organizational goals and strategies
• Mentor and coach managers and supervisors to enhance their leadership and training abilities
• Evaluate the effectiveness of training programs and make data-driven improvements
• Develop and maintain up-to-date training materials, including manuals, presentations, and e-learning modules
• Monitor and report on key training metrics to demonstrate ROI and identify areas for improvement
• Ensure compliance with Egyptian labor laws and regulations in all training activities
• Manage training budgets and resources efficiently
• Stay current with industry trends and best practices to continuously enhance our training offerings
• Foster a culture of continuous learning and professional development throughout the organization

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Education, or a related field
• Minimum of 5 years of experience in training and development, with at least 3 years in a management role
• Professional certification such as Certified Professional in Learning and Performance (CPLP) or equivalent is preferred
• Proven track record in designing and implementing successful training programs
• Strong leadership skills with the ability to motivate and inspire teams
• Excellent communication and presentation skills in both English and Arabic
• In-depth knowledge of adult learning principles and instructional design methodologies
• Proficiency in needs assessment, curriculum development, and performance management
• Experience with e-learning platforms and instructional design software
• Strong analytical and problem-solving skills to assess training needs and measure outcomes
• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS)
• Understanding of Egyptian labor laws and regulations as they pertain to employee training and development
• Excellent project management skills and ability to handle multiple initiatives simultaneously
• Flexibility to work extended hours and travel to other locations within Egypt as needed
• Demonstrated ability to work collaboratively in a fast-paced, dynamic environment
• Strong attention to detail and commitment to maintaining high-quality standards in all training initiatives

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.