Learning Solutions Consultant

Job description / Role

Responsibilities

- Work closely with the Orange Campus leadership and business stakeholders to understand business challenges and transform them into learning opportunities.
- Own the end-to-end design and implementation of skills development programs in their respective scope.
- Utilize instructional design principles, creative thinking and user experience centric design methodologies (ex. Design Thinking) to develop engaging and effective learning solutions
- Apply agile methodologies in the design process to ensure flexibility and adaptability to changing business needs.
- Provide solutions for operational risks, training gaps, and learning opportunities and communicate those to stakeholders in partnership with learning operations managers
- Follow a systematic design process, covering all the span of activities, from requirements definition all the way to handover to operations, engaging the operations in the different process steps.
- Conduct thorough research on industry best practices and emerging trends in learning and development to incorporate innovative strategies into the design process.
- Participate in design reviews and provide constructive feedback to peers and team members to enhance the overall quality of learning solutions.
- Continuously update and improve existing learning materials to ensure relevance and effectiveness.
- Maintain a strong understanding of technology tools and platforms relevant to learning solution design, integrating them into the design process where appropriate.
- Contribute to the overall culture of collaboration, creativity, and excellence within the Design Team.

These are not exhaustive activities and may evolve following department priorities and evolution.

About you

- Proficiency in instructional design principles and methodologies .
- Experience with Design Thinking and user-centric design approaches.
- Ability to develop innovative learning solutions and Strong creative thinking skills to design engaging learning experiences.
- Familiarity with agile methodologies in project management (like SAFe/Scrum/DevOps).
- Excellent communication and collaboration skills to work with business stakeholders and leadership.
- A passion for learning and keeping up-to-date with industry trends and best practices in learning and development.
- Familiarity with Orange Business solutions, service offerings and industry frameworks is a plus
- Excellent command of both English and French language is highly appreciated.

Department
Human Resources & Employee Exp

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.