Job closed
Ref: RP805-1437
Job description / Role
Introduction
Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you.
We work with a wide variety of customers providing technical support for Linux products, you will be involved in supporting our clients' IT infrastructure for configuration queries and break/fix scenario.
Your Role and Responsibilities
Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you.
We work with a wide variety of customers providing technical support for Linux products, you will be involved in supporting our clients' IT infrastructure for configuration queries and break/fix scenario.
Requirements
- Language: Must be fluent in English
- Strong knowledge in the different Linux distributions
- Strong communication skills
- Strong soft-skills and customer management techniques
- Strong troubleshooting skills
- 3-5 years' experience in the support field
Requirements
Required Technical and Professional Expertise
Refer to Job Description.
Preferred Technical and Professional Expertise
- Bachelor's degree in Computer Science or equivalent
- Certified RHCSA/RHCE
- Knowledge in Virtualization
- Location : Smart Village
Working Hours : Shift based
About the Company
For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.