Open Source Services Architect

Job description / Role

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets, invent, collaborate and not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

The IBM Global Technology Services remote open source applications support mission is in the third wave of "start-up mode". Join us in what promises to be an incredible journey in helping customers transform their businesses onto open source projects.

IBM's OSS Business Applications team is looking for hands-on technical experts with either deep admin and operations experience or open source contribution status in one of sixty projects within the broad categories of Application Platforms, Integration, Web Services, Software Programming or Application Messaging.

Your Role and Responsibilities

- Influence the direction of IBM's Open Source support community and commercial engagement.
- Mentor advisors working with clients in the field
- Act as technical resource and point of escalation for team members.
- Interact with the relevant Open Source Communities on behalf of clients and your interests
- Engage in identifying and resolving complex problems relating to installation, update, configuration, operations or performance.
- Present knowledge via articles, blogs and remote training.

Requirements

Required Technical and Professional Expertise

- Two to five years of experience submitting problem reports via GitHub to one or more of these (or similar) open source projects: Apache Tomcat, Apache Kafka, OpenJDK, Spring Framework, WildFly, Nginx, Node.js, Apache ActiveMQ, Apache Commons, Apache Camel, Python
- Experience answering questions on a public support forum (eg - community mailing list, web forum or Stack Overflow like forum).

OR

- Four to seven years of experience solving complex problems involving one or more of these (or similar) open source projects: Apache Tomcat, Apache Kafka, OpenJDK, Spring Framework, WildFly, Nginx, Node.js, Apache ActiveMQ, Apache Commons, Apache Camel, Python
- Excellent written and verbal communication skills

Preferred Technical and Professional Expertise

- An understanding of what it takes to migrate from proprietary to Open Source platforms
- Cloud integration experience
- One to three years leadership or mentoring experience

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.