People Technology Senior Specialist (HRIS)

Job description / Role

Job Description

Support and enhance the organization's people technology infrastructure. This role involves maintaining P&C systems, providing technical support, generating reports, and implementing system improvements to optimize P&C processes.

Key Responsibilities:

System Maintenance & Support

• Maintain and support P&C systems.
• Ensure data integrity and security.
• Troubleshoot and resolve system issues in a timely manner.

System Configuration and Optimization

• Collaborate with the digital transformation team and vendors to configure P&C systems to meet business requirements.
• Identify and implement system improvements to enhance P&C processes.
• Perform regular system audits and updates to ensure optimal performance.

Data Management and Reporting

• Manage P&C data, ensuring accuracy and consistency.
• Develop and generate reports and dashboards to support P&C decision-making.
• Analyze P&C data to identify trends and provide insights.

User Support and Training

• Provide technical support and training to P&C staff and end-users.
• Develop user guides and training materials.
• Conduct training sessions to ensure users are proficient with people systems.

Projects Support

• Assist with people technology projects, including planning, testing, and implementation.
• Collaborate with stakeholders to define project requirements and deliverables.
• Support project management activities, such as timeline and resource management.

Compliance & Security

• Ensure people systems comply with data protection regulations and company policies.
• Implement and maintain security protocols to protect P&C data.
• Conduct regular security assessments and address any vulnerabilities.

Process Improvement and Automation

Possess a deep understanding of end-to-end HR processes, including recruitment, onboarding, payroll, benefits administration, performance management, and compliance. Demonstrate the ability to quickly learn and adapt to new or evolving HR processes, ensuring the HRIS system is aligned with the latest business needs and best practices.

• Identify opportunities for process improvements in HR workflows and implement automation solutions within the HRIS.
• Design and streamline HR processes through system enhancements to improve efficiency.

Personal Skills

• Effective communication and interpersonal skills.
• Strong written communication skills for generating reports, documentation, and manuals.
• Ability to work collaboratively with cross-functional teams.
• Excellent reporting skills.
• Very good knowledge of Microsoft Office.
• Excellent command of English.
• Very good time management skills.

Technical Skills

• Proficiency with HRIS platforms (e.g., Oracle, SAP, HITS, Workday, etc.).
• Strong analytical skills to identify issues, diagnose root causes, and propose solutions for HRIS functionality or data issues.
• Understanding of people processes and best practices.
• High level of accuracy when working with sensitive data or configuring systems to ensure smooth operation and compliance.

Education

Bachelor's degree in a relevant field.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.