Program Manager

Job description / Role

Job description

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, fairness and common sense, make working here more than a job; it's the Digital family.

Digital Consultants is seeking a Program Manager who will provide overall leadership and management for a government contract, ensuring all services are delivered on schedule, within budget, and in compliance with DoD standards. The Program Manager serves as the overall leader responsible for the successful execution of the IT Infrastructure Support Services contract. This role ensures all services are delivered on schedule, within budget, and in compliance with performance standards and DoD requirements. The Program Manager provides daily oversight of contract performance, directs program planning and resource allocation, manages risks, and serves as the primary liaison with government leadership. The position requires proven experience managing large-scale IT programs, demonstrated ability to lead technical and operational teams, and strong skills in stakeholder communication, performance management, and service delivery.

Program manager duties to include:

• Provide overall management of contract operations, ensuring delivery within cost, schedule, and quality objectives.
• Lead development and execution of the Program Management Plan, standard operating procedures, and quality control processes.
• Direct and coordinate technical staff, ensuring proper workload assignment, certifications, and compliance.
• Serve as the primary point of contact with the Contracting Officer (KO) and Contracting Officeru2019s Representative (COR).
• Monitor performance against Service Level Agreements (SLAs) and implement corrective actions as needed.
• Provide regular status briefings, monthly reports, and risk management updates to government stakeholders.
• Identify, assess, and mitigate risks to contract performance, maintaining a risk register and reporting monthly.
• Oversee transition planning, ensuring seamless phase-in/phase-out with minimal service disruption.
• Ensure mandatory DoD training and certifications are maintained across contract personnel.
• Supervise preparation and submission of travel requests, trip reports, and other contract deliverables.
• Manage resource allocation and budget controls across task areas to ensure efficient use of contract funding.
• Foster collaboration across cross-functional IT service teams (Service Desk, Network, Infrastructure, Cloud).
• Support government audits, inspections, and quality assurance reviews.

Requirements:

Clearance required (if any): Top Secret with SCI eligibility

Education: Minimum bacheloru2019s degree from an accredited university with a preference for a major in Information Technology

Masteru2019s degree in Business Administration (MBA) or Information Technology preferred

Certifications:

• Project Management Professional (PMP)
• Information Technology Infrastructure Library (ITIL) v3 or later

Experience:

• Five yearsu2019 experience supervising large IT service contracts of similar dollar value and complexity
• Nine yearsu2019 experience in an IT related field

Benefits:

The company offers the following benefits to permanent, full-time employees:

• Paid time off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex, national origin, genetic information, age (40 or older), disability, veterans status, or any other protected characteristic.

We provide reasonable accommodations to individuals who need assistance during any part of the employment process.