S&S Sales Support Associate

IBM Middle East

Cairo, Egypt

Ref: RP805-277

Job description / Role

Employment: Full Time

Job Description
- Sales Support Specialist are responsible for providing support to the sales team and customers during the sales process. They help seller resolve sales-related issues in a timely manner, generally providing real-time support. Role Duties: Create quote
- Deals & solve problems
- Takes sales information and puts it into an easily readable format
- Follows up with reps to make sure that they are satisfied
- Makes sure that sales persons are on track with sales goals
- Meets with other departments to make sure that sales people are doing their job correctly
- Provides any necessary data or reports to the sales team
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Does any necessary administrative work

Requirements

Required Technical and Professional Expertise
- People Person, Time Oriented, Great Verbal and Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Consumer Relations, Consumer Complaints, Crisis Management, Reporting Skills, Administrative Skills, Attention to Detail

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details
- Country: EG
- State: AL QAHIRAH
- City: CAIRO
- Category: Enterprise Operations
- Required Education: Bachelor's Degree
- Position Type: Early Professional
- Employment Type: Full-Time
- Contract Type: Regular
- Location: CAIRO, AL QAHIRAH EG

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.

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