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Sales Consultant (CX Cloud - English & Arabic)


Cairo, Egypt

Ref: RP556-21

Job description / Role

This vacancy is for a highly talented individual to join Oracle’s EMEA Applications Sales Consulting Centres, delivering Pre-Sales services to customers via video, telephone and interactive digital tools. This is your opportunity to develop and combine marketing expertise with sales communication in a dynamic, multilingual and highly motivated team.

The main responsibility of the Application Sales Consultant is to secure Oracle solution selection through a preeminent engagement with our customers. They will assist Sales Representatives, Sales Consultants and Partners to drive the sales of Oracle CX Solutions across EMEA. You will get to work with our Customers to address their business requirements by deploying best in class Oracle Cloud solutions.

Supporting sales opportunities in various industries and countries, you will get an excellent insight into customer business needs and market trends. Technology and role training will prepare you for supporting our Customers and Sales Representatives.

If you have a passion for Customer Experience and Cloud technologies, then this represents a perfect opportunity to blend your technical skills with your business acumen.

Key Responsibilities:
• Deliver an outstanding customer experience.
• Maintain up-to-date knowledge and expertise in Oracle Solutions delivering focused Oracle Sales Consulting expertise to help our customers understand the value of Oracle’s Solutions.
• Develop customer-specific value propositions highlighting benefits and differentiators of Oracle.
• Create and deliver customer presentations that articulate Oracle’s Solutions and their value associated to customer’s requirements.
• Build and deliver compelling customer demonstrations to contribute to sales success.
• Represent Oracle at online marketing events relevant to the industry.
• Own the functional and technical responses to tenders with help of the broader Sales Consulting team.
• Collaborate on Customer opportunities with Oracle Sales, Pre-Sales and Product Management communities.


To fulfill the role of Sales Consultant we are looking for outstanding individuals that meet the following profile:

Language Skills:
• Fluency in Arabic and English (customer facing grade) are mandatory.
• Fluency (C1+ level) in another language is an advantage.

Technology Skills:
• Very good understanding of Sales, Marketing and Service market trends.
• Bachelors or Master’s degree.
• Knowledge of Industry leading Cloud Platform solutions; working knowledge would be an advantage.
• Understanding of Cloud Architectures will be an advantage.

Business skills:
• Experience in Marketing working Marketing Automation tools or Implementing CRM solutions in the cloud.
• Worked in a Marketing / Sales role – preferably with exposure to Marketing, CRM, or Customer Service applications
• Ability to understand Customer’s business requirements and compelling needs.
• Self-motivated, you have the natural drive to learn and pick up new challenges
• Agile and happy to continually adapt to change.
• Always looking to raise the bar of own skills/competencies development.
• Most important is an eagerness to learn! Oracle has an incredible portfolio of industry leading products. You will be motivated by learning new technologies and how they can be applied to compelling solutions for our customers.

Customer Engagement Skills:
• Work experience in a similar role is an advantage.
• Excellent communication skills, able to articulate messages very clearly. You are a storyteller.
• Customer focus: you won’t be satisfied until the job is done to the right quality for our customers.
• Ability to work in (virtual) teams. To get a specific job done may require working together with many colleagues, partners and customers.
• Team worker.
• Comfortable in delivering presentations in person and remotely.

What we offer:

The EMEA Sales Consulting Centre will provide you:
• An environment that is focused on continuous learning.
• Ample opportunity to train on new products and to develop new personal skills
• A role combining technical knowledge and sales.
• A challenging and interesting work environment with the possibility for interaction with colleagues, customers and partners
• Attractive salary and benefits
• Excellent possibilities to develop yourself and your career

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.

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