Secretary & Receptionist

Khatib & Alami

Cairo, Egypt

Ref: KP556-175

Job description / Role

Employment: Full Time

- The Receptionist is responsible for handling front office reception and administration duties.
- She provides routine information and direction to callers and visitors.
- She receives and relays incoming calls and takes messages; directs calls of a general nature to the proper party; receives and directs visitors, clients, and applicants to proper individual.
- The jobholder maintains log of daily phone and visitor activity and perform general clerical duties such as typing and filing, as needed.
- Ensure that all callers and customers are taken care of and that a good business image is given to the public
- Listen to internal/external customers' requests, answer questions and provide telephone information
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department
- Determine callers' requirements (extension desired information requested, etc.) and transfer call
- Retrieves messages from voice mail and forwards to appropriate personnel
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Answers questions about organization and provides callers with address, directions, and other information.
- Receives, sorts, and routes mail; maintains and routes publications.
- Monitors visitor access and issues passes when required
- As required, takes and relays messages
- Schedule meetings and conference rooms
- Keep records of calls placed and received
- Perform clerical duties such as typing, proofreading, and sorting mail
- Ensure reception area is tidy
- Use computer systems to enter data or process information Implement corporate policies and procedures

Requirements

- Gender : Female
- Years Of Experience : 2 - 3 Years

About the Company

Khatib & Alami, a multidisciplinary urban regional planning, architectural and engineering consulting company, offers clients an integrated approach toward the ever-increasing need for reliable project delivery systems. In-house expertise and the continuous recruitment of bright and innovative professionals enable us to meet the challenges of development with due consideration to environmental protection, social and economic characteristics of society. In close concert with clients, we have been able to consolidate factors that make the resultant project coincide with the client's vision within the time frame and budget set out for implementation.

K&A started its consulting services in Lebanon and extended the areas of its professional activities in accordance with the growth of its experience, and its human and financial resources. The company operates in various countries including Kingdom of Saudi Arabia, United Arab Emirates, Sultanate of Oman, State of Qatar, State of Kuwait, Kingdom of Bahrain, Yemen, Jordan, Palestine, Syria, Iraq, Algeria, Egypt, Morocco, Libya, Sudan, Kazakhstan, Tajikistan, Turkmenistan, Belgium, Gabon and USA. K&A employs around 4,000 professionals and technicians. Since 1984, K&A has continuously ranked among the top 100 International Design firms as published by Engineering News Record (ENR). K&A has also obtained the ISO 9001:2000 certification for its Quality Management System (QMS).

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