Senior Advanced Customer Support Engineer - Apps Developer (PaaS)



Ref: RP556-2590

Job description / Role

Employment: Full Time

The Oracle ACS Applications Developer is an experienced technical professional, who has an understanding of business solutions, industry best practices, multiple business processes and technology designs within the Oracle Applications supporting products and technologies. The candidate should have experience in implementation or support of large to medium Oracle Applications implementation projects.

He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment.


- Work on developing technical solutions to meet business requirements gathered and documented by functional consultants
- Identify and resolve key issues related to code change requirements and bug fixes
- Support Oracle ERP products and services from the technical aspect in line with the contractual agreement
- Works with support to resolve Customers SRs.
- Conduct knowledge transfer sessions both within the Oracle team and to end users.
- Work closely with the functional team and delivery leaders to provide development work estimates and drive excellence in technical work.


Technical Qualifications

- Strong technical knowledge in Oracle applications, SQL and PL-SQL is a must.
- Strong knowledge in OAF, XML, Oracle Forms and Reports, AME, WF is a must.
- Java, ADF and PaaS skills are preferred
- Oracle relevant technical Certification are preferred
- Good understanding of functional parts of the developed code (Preferably in Oracle Financials and HRMS).
- Strong analytical and problem solving skills.
- Technical troubleshooting experience.

Other Qualifications:

- Strong English written/verbal communications
- Excellent verbal and written communication skills
- Excellent technical troubleshooting experience
- Self-motivated individual who works well in a team environment.
- Willing to travel to customer sites on a regular basis.
- Experience in working as part of Global/ Matrixed/ Remote teams.
- Self-driven, ability to work under minimal supervision.
- Willing to work in shifts & weekends as required.


- 6 years+ of overall experience in relevant technical roles, having product and technical expertise relevant to practice focus.

Travel : Yes, 50+ % of the Time

Job Type : Regular Employee Hire

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.

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