Senior Commercial Manager

Job description / Role

Description

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.

Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, Robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.

Job overview

Oversees Hyperone’s website and mobile app from a commercial perspective, managing the full commercial scope including planning, category management, digital advertising, partnerships, and marketplace operations. Leads a team of 17 members, including 5 direct reports, to drive online growth, optimize product performance, and enhance digital revenue streams.

Job responsibilities

• Set commercial strategy for Hyperone digital business to drive growth and achieve goals set by Steering Committee.
• Envision and enable his/her commercial team to deliver annual compelling commercial results.
• Enable the category team to increase listing percentage.
• Agree on annual rebates and incentive programs with top vendors to enhance gross margin through annual contracts.
• Collaborate with vendors through different initiatives to grow their brands and products.
• Develop rate card for Hyperone app banners, features, SMS, etc., to help vendors promote their brands and products.
• Develop digital strategy to achieve app traffic goals through different digital channels such as influencers, bloggers, affiliates, or media buying with efficient ROAS.
• Grow Hyperone's brands in different marketplaces and acquire share within their landscape.
• Develop and maintain solid relationships with corporates to deliver their needs whether as office supplies or employee giveaways.
• Maintain a strong alignment and internal collaboration within e-commerce different functions to enable synergy and growth accordingly.
• Review P&L on a monthly basis and find opportunities for growth whether through new revenue streams or reduced COGS.
• Report to E-commerce Director on monthly and quarterly basis detailed business results versus budgets and develop mitigation plans if needed.

Requirements

• Education: Bachelor’s degree or higher in Business, Marketing, or a related field.
• Experience: Minimum of 10 years of overall business experience, with at least 2–3 years in e-commerce or marketplace management.
• Industry background: Experience in retail or grocery sectors is highly preferable.
• Marketplace knowledge: Previous experience managing or working with platforms such as Amazon, Jumia, Noon, or similar marketplaces is an advantage.
• Languages: Excellent command of Arabic and English, both written and spoken.
• Leadership: Proven ability to lead cross-functional teams and drive performance.
• Strategic thinking: Strong capability to plan, execute, and align marketplace strategies with overall business goals.
• Communication: Excellent interpersonal and communication skills to engage effectively with internal teams, suppliers, and marketplace partners.
• Results orientation: Focused, goal-driven, and able to deliver measurable outcomes in a fast-paced environment.
• Financial acumen: Strong understanding of budgeting, forecasting, and profitability management.

Benefits

• Attractive compensation package including a fixed salary and variable pay.
• Social and medical insurance.
• Collaborate with industry-leading tech talents.
• Nurture your career in a dynamic growth culture.