Senior Manager E-Commerce - Merchandising

Job description / Role

Job Description

Raya Trade, a subsidiary of Raya Holding for Financial Investments, is currently hiring a senior manager e-commerce manager - merchandising.

• Strategic Leadership: Develop and execute the e-commerce commercial strategy to grow Rayashop.com market share and lead the omni-channel industry in Egypt.
• P&L: Own Rayashop.com profitability (top & bottom lines) through planning a healthy and profitable offering, promotions, monetizing Rayashop.com platform, etc.
• Revenue Growth: Identify opportunities for revenue growth through an accurate forecast based on sales data analysis and customer insights to optimize product offerings and promotional strategies, improve retail portfolio sales growth, increasing number of SKUs, expanding marketplace sellers, and customer engagement strategies.
• Team Management: Lead, mentor, and develop the commercial e-commerce team (category management & seller support), fostering a culture of collaboration and performance.
• Customer Experience: Through offering a profitable promotion, offerings among both cash/installment by utilizing different types of payments (Taksety, COD, fintech & banks).
• Partnerships: Build and maintain strong relationships with key partners, vendors, fintech players, operators, and other potential platforms to leverage opportunities in the e-commerce landscape.
• Tech & Development: Enhance & improve both customer & seller journey by sharing clear and effective requirements for the tech team to ease the day-to-day operations.
• Culture Oriented: Collaborate and communicate with both internal & external teams within Raya Trade to provide seamless customer experience and best ROI.
• Market Trends: Stay ahead of industry trends, competitor activities, and emerging technologies to ensure the company remains competitive in the e-commerce space.

Skills

Interpersonal Skills:

• Excellent communication skills
• Strong leadership skills
• Interpersonal skills
• Strategic thinking

Technical Skills:

• Digital marketing strategy, tools, and analytics

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.