Senior Sales Account Manager

Job description / Role

Company description

Pentium IT, based in Cairo, Egypt, is a leading provider of comprehensive information technology solutions. Our experienced team continually strives for improvement in this dynamic industry to deliver superior results. We are proud to partner with major global companies, offering top-notch IT solutions in areas such as network security, data protection, networking, and datacenter solutions. Our unique strategies have proven valuable for diverse IT needs and post-sales services.

Role description

This is a full-time on-site role for a senior sales account manager located in Cairo, Egypt. The senior sales account manager will be responsible for managing client accounts, ensuring customer satisfaction, and generating leads. Daily tasks will include building and maintaining customer relationships, providing exceptional customer service, and effectively communicating with clients to meet their IT needs. This role requires strong leadership, excellent communication skills, and deep knowledge of the IT industry, including software, hardware, and cybersecurity solutions.

Key responsibilities:

• Develop and implement strategic sales plans to achieve company revenue goals in the IT sector.
• Lead, mentor, and manage a team of sales professionals to meet and exceed sales objectives.
• Identify and pursue new business opportunities while nurturing existing client relationships.
• Analyze market trends, competitor activities, and customer feedback to refine sales strategies.
• Collaborate with technical and marketing teams to tailor solutions for client needs.
• Prepare accurate sales forecasts, budgets, and performance reports for senior management.
• Attend industry events, conferences, and trade shows to network and promote company offerings.
• Provide exceptional pre-sales and post-sales support to ensure high customer satisfaction.
• Handle escalated customer concerns and manage negotiation of terms and contracts.

Requirements

Qualifications:

• Bachelor’s degree in business, IT, marketing, or related field.
• Minimum 5 years of experience in IT sales, with at least 2 years in a managerial role.
• Proven track record in meeting or exceeding sales targets.
• Strong knowledge of IT products, services, and industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency with CRM software and sales analytics tools.
• Ability to analyze data and market trends for strategic decision-making.
• Willingness to travel for client meetings and industry events as required.

Skills:

• Leadership and team management
• Strategic sales planning
• Relationship building and client management
• Market and competitor analysis
• Effective negotiation and closing skills
• Technical understanding of IT products and services