Service Desk Workplace Services And On Site Support Presales Solution Architect

Job description / Role

Description

Envision Employment Solutions is currently looking for a Service Desk, Workplace Services & On Site Support Presales Solutions Architect for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services.

This position requires flexibility to work on US times and flexibility to travel abroad when needed.

Responsibilities:

• Solution design & development: Design and architect robust, scalable, and secure EUX solutions tailored to specific client requirements. This includes selecting appropriate products from the portfolio in order to create a tailored solution to maximise the end user experience.
• Presales support: Act as the SME lead in the presales process, working closely with sales teams to qualify opportunities, develop proposals, and deliver compelling presentations and demonstrations.
• Technical expertise: Maintain deep expertise across multiple employee experience portfolio and related technologies. Stay informed about market trends, competitor offerings, and emerging technologies.
• Proposal development: Contribute to the development of high-quality proposals, including technical write-ups, presentations and cost estimations. Ensure proposals are technically complete, competitive, and address all client requirements.
• Client engagement: Engage with potential clients, understand their business challenges and technical requirements, and articulate the value proposition of the proposed solutions. Build strong relationships with key stakeholders.
• Competitive analysis: Understand competitive pressures on price and identify cost levers to deliver the most cost-effective and competitive solutions.
• Solution optimization: Maximize scoring and mitigate competitive advantage by optimizing the solution and response.
• Understand and address internal priorities and governance.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• Minimum of 10 years of experience as a Network Engineer in large enterprise environments.
• Outstanding English communication, both verbal and non-verbal.
• Proven experience in designing and implementing, and/or delivering employee experience solutions.
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to identify client needs and develop creative solutions to differentiate from competitors.
• Portfolio awareness: Apply the company’s portfolio to solutions, making it real and demonstrating our capability to deliver.
• Emerging technologies: Stay aware of the latest developments in emerging technology, automation, and AI, and bring insights and future benefits to new solutions.
• Commercial acumen: Strong understanding of commercial terms, conditions, and service schedules.
• Analytical skills: Proficiency in price and cost analysis, financial modelling, and business case creation.

Benefits

• Competitive salary based on experience
• Social and medical insurance
• Learning, development and career progression