Sr. Supervisor, Site Recovery & NTT Management

Job description / Role

About the role

Purpose of the job
- Managing converged network site recovery and NTT management functions, build an in-depth understanding of strategic site recovery business drivers and recommend solutions for more NTT recovery efficiency.
- Managing converged network RAN sharing program operations functions, build an in-depth understanding of strategic site sharing project, operational business drivers and recommend solutions to become more operationally efficient.
- Managing the operations and maintenance issues with other operators or entities such as tower sharing companies.
- Managing, validating & controlling RAN site dismantle memos overall process from issuance to completing all validations needed and process closing including dismantled site NTT removal.

Duties & Responsibilities

Project management, planning and objectives setting
- Identify priorities and define the needed resources to achieve objectives according to company targets and strategies.
- Follow up on the implementation of the annual NTT, blocked sites, dismantled sites process, sharing sites operations, operational plan and target.
- Evaluate and authorize all NTT & site recovery, sharing operation and dismantled sites related standards, policies and procedures.

Functional management
- Making business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies.
- Managing the preparation and presentation of NTT recovery reports necessary to carry out the function, including preparation and management of periodic meetings, dashboards, reports, as necessary or requested for network NTT blocked sites recovery, special NTT recovery projects.
- Provide development road map to track NTT strategic goals accomplishment which aims to ensure efficient day to day NTT management and maintain network stability and sustainability.
- Planning & leading the execution of NTT and site sharing operation, strategic projects, developing & proposing new technical solutions and initiatives.
- Present and provide site recovery solutions road map & allocating annual OpEx budget required for site recovery, sharing and NTT management to maintain business continuity and network stability.
- Demonstrating weekly, monthly executive NTT management and site sharing operation meetings to assure smooth workflow and maintain continuous operation, managing site sharing and NTT related communications and blocking situations among different internal departments such as legal, finance, government affairs, marketing, security, RAN & transmission planning, radio & optimization.
- Represent and evaluate NTT, site sharing and site recovery progress for zone, country, technology, and group level.
- Defining clearly the sharing operation, NTT & site recovery responsibilities and objectives for different involved teams and stakeholders.
- Set site sharing operation, NTT management business studies, roles, solutions, documentation, database, plans and seek internal and external approvals for NTT & site recovery and sharing operation, process enhancement and initiatives aims to minimize the number of networks down sites trouble tickets.
- Initiate all technical and non-technical actions, solutions, processes and procedures aims to manage daily process follow up for site restoration with all internal/external related stakeholders in terms of monitoring & follow up day to day actions correspondences, control and approvals, identify priorities and create a win-win work environment.
- Managing, validating & controlling RAN site dismantle memos overall process from issuance to completing all validations needed and process closing including dismantled site NTT removal.
- Effectively communicating with involved companies, suppliers and operators, aims to find collaborative solutions to optimize related scope functions.
- Study and recommend suitable processes, procedures and organizational changes and practical steps necessary to achieve smooth sharing operation, NTTs, dismantled sites memos and site recovery in a more efficient way of handling & management.
- Conduct regular performance evaluations for site recovery and NTT performance in different areas and different teams while delivering constant constructive feedback for higher achievements and further development and participating in the resolution of the obstacles.

Job specification

Education
- B.Sc. in Electrical/Communication Engineering.

Experience
- 5-10 years experience in the telecom industry.

Skills and abilities
- Excellent decision-making and analytical thinking skills.
- Excellent interpersonal, organizing and people management skills.
- Excellent communication, presentation and reporting skills.
- Capability and willingness to take responsibility and highly developed sense of rectitude.
- Budget development and oversight experience.
- High commitment to high professional ethical standards in a diverse workplace.
- Excellent project management, leadership, negotiation, planning, time management and organizing skills.
- Fluent in English language and computer literacy.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.