Strategic Account Manager

Amazon.ae

Cairo, Egypt

Ref: RP971-583

Job description / Role

Employment: Full Time

Description:

Souq.com, an Amazon Subsidiary is the largest eCommerce site in the Arab world. Every month, Souq.com attracts more than 40 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including Fashion, Books, Automotive, Consumer Electronics, Household Goods, Watches, Perfumes, Toys, and Baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 3,000 employees, we have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India. We offer competitive salaries, benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.

Senior Account manager position is for a passionate customer advocate within Amazon, with proven selling, analytical & management and organizational skills, great attention to detail, ability to effectively prioritize and multi-task, and a proven record of delivering on KPIs. The ideal candidate will be a self-starter with a passion for trade, field work, a high level of flexibility and commitment.

Responsibilities:

- Manage the Market place sellers to build their business on Souq starting from acquiring selection, content creation, inventory management, to orders fulfillment.
- Manage 4-6 Account Managers.
- Hire & develop the best for the organization special projects.
- Analyze customer data and make recommendations in order to maximize the potential of the opportunity.
- Achieve targeted growth of both the quantity and quality of selection, seller performance and sales.
- Understand the e-commerce industry and competitive environment including knowledge of competitive product offerings.
- Engage with sellers to understand their needs and fit with the Souq Services product set.
- Assist internal partners to drive change, remove roadblocks and accomplish daily.
- Work closely with internal stakeholders and cross- functional teams (Content, Marketing, Order Management, and Warehouse) to facilitate seller/account's growth.

Requirements

Basic Qualifications:

- Bachelor's degree
- 7+ years of relevant experience in FMCG, retail, operations, product or program management, and/or business management/consulting with a proven record of accomplishment in negotiations and delivering results.
- 2+ years in a managerial position.

Preferred Qualifications:

- 2+ years of relevant experience in E-commerce or similar industries.
- Proven experience leading cross-functional projects.
- Ability to think and react in a high-energy, fast-paced environment.
- Advanced experience with Excel, or other analytical/Business Intelligence tools.
- Highly polished communication skills - speaking, writing, presenting and negotiating.
- Ability to operate simultaneously and effectively in both tactical and strategic modes.
- A willingness to roll up sleeves to get things done.

About the Company

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

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