Support and Subscription Digital Sales Support Specialist

IBM Middle East

Cairo, Egypt

Posted
Ref: RP805-769

Job description / Role

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

Your Role and Responsibilities

Sales Support Specialists are responsible for providing support to the sales team and customers during the sales process. They help seller resolve sales-related issues in a timely manner, generally providing real-time support.

• Creates quote
• Deals & solve problems
• Takes sales information and puts it into an easily readable format
• Follows up with reps to make sure that they are satisfied
• Makes sure that sales persons are on track with sales goals
• Meets with other departments to make sure that sales people are doing their job correctly
• Provides any necessary data or reports to the sales team
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
• Does any necessary administrative work

About Business Unit
Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.

Requirements

Your Life at IBM
What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

Required Technical and Professional Expertise
• Good customer care skills
• Good written and verbal English
• Accuracy and attention to detail
• Good organizational skills
• Good computer and keyboard skills
• An ability to work under pressure and to deadlines
• An ability to work independently and as a team
• Good administrative and reporting skills
• Quick to learn
• Proactivity

About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Being You at IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details
• Country: EG
• State: AL QAHIRAH
• City: CAIRO
• Category: Sales
• Required Education: Bachelor's Degree
• Position Type: Early Professional
• Employment Type: Full-Time
• Contract Type: Regular
• Req ID: 292442BR
• Location: CAIRO, AL QAHIRAH EG

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.

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