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Job description / Role
About the role
- Maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing.
- Provide level 3 Incident Management support.
- Optimize cost-effectiveness of service provisioning by efficient involvement of support models, tools and processes.
Requirements:
About you
Educational background:
- Degree in telecommunications field
- Riverbed and Cisco certificate level is a must, CCIE advantageous
- Network programmability is a plus
Professional Experience:
- 4 years experience in OBS network topology and/or in an operational IP environment
Knowledge and skills:
- Knowledge of the following: TCP/IP, Riverbed related protocols, MPLS, IPX, ATM, Frame Relay, BGP4, OSPF, EIGRP, RIP, VoIP, IPT, IPSec, UNIX foundation
- Background of Riverbed and CISCO Family Systems
- Customer Oriented Attitude
- Good organization
- Detail oriented
- Time management
- Decision Making
- "Can Do" Attitude
- Team Spirit
- Fluent in both spoken and written English (additional language may be required
Department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.
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