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Job description / Role
Souq.com an Amazon subsidiary is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 35 million visits to its catalogue of more than 1.5 million unique products in 20 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.
With more than 3,000 employees, we operate with the scale and ambition of a big corporation, but we cultivate a strong entrepreneurial and nimble mindset to ensure we execute with speed and efficiency. We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and Kuwait, and leading Product and Engineering centers in Jordan and India. We offer competitive salaries and benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.
Responsibilities:
- Managing end to end relationship and performance for top souq.com marketplace sellers in your portfolio.
- Exceed your targets for revenue, listings and customer experience metrics (cancellation rate, late shipment rate etc) for the sellers in your portfolio
- Work as consultants with your sellers to help them grow their business on souq.com
- Understand and resolve seller issues by working with internal and external teams.
Requirements
- Minimum 3 years of experience of B2B account management in e-commerce, consumer internet or retail industries.
- Analytical and data driven with good knowledge of MS excel and its functions.
- Functional knowledge of Arabic and experience in Middle East is a big plus.
- MBA from a reputed institute is a plus
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.