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Job description / Role
Job title
Training Officer
About the company
RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.
RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.?
In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt.
About the job
JOB PURPOSE:
The Training Officer has overall responsibility for the supervision of the entire training process, ensuring that the training sessions are performed in accordance with the RDMC Training Plan.
The role will be responsible for identifying staff training and development needs, and for planning, organising, and overseeing implementation of training program.
RESPONSIBILITIES/DUTIES
- Performing Training Needs Analysis to identify knowledge gaps.
- Assisting the Training Manager in implementing the training plan and communicating the training calendar to all RDMC
- Ensuring that all aspects related to the preparation, delivery and follow up of the training, are organised in a professional and organised manner.
- Administering program scheduling details, attendance and follow through on implementation.
- Preparing and developing the training programs deliverables.
- Following up with the participants via email and/or phone to answer any questions concerning the pre-work.
- Coordinating the logistics of the training sessions ensuring successful implementation of the programs including: reservations (meeting room, coffee breaks, lunch) when needed
- Establishing a mechanism to monitor the effectiveness of the training.
- Delivering and overseeing the training of individuals or groups of employees
- Supervising and monitoring progress made via training programs.
- Conducting effective induction and orientation sessions.
- Assessing trainers/instructors before, during and after the program
- Preparing daily, weekly, and monthly dashboards on training and development activities and progress.
Requirements
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE QUALIFICATIONS:
- University degree level in a relevant field
- Proficient in MS Office (Excel, PowerPoint and Word)
- Proficient in the English Language
KNOWLEDGE:
- General technical knowledge
- Familiar with different types of Training Management Systems and methodologies
- Assessment and evaluation of training and development activities
- Microsoft Power BI would be an added advantage
EXPERIENCE:
- 5+ years' relevant experience in training domain in a multinational company
- Have experience in the change management culture
About the Company
We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world's densest and most multi-modal transportation network.
As the world's fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination.