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Job description / Role
Main Job Purpose:
To take responsibility of processing of transport orders in order to deliver a proper transport service and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning. This is to enhance customer experience and achieving best in class operational efficiency. Key point of contact to execute day to day planning in the most optimum and efficient manner. Provide key inputs to execution team based on planning results & transporter KPI compliance report to achieve excellence in planning.
Key Responsibilities:
- Receiving and processing all transport orders coming from customers/requestors
- Respond to routine customer enquiries concerning service ordered
- Track the status of orders in the Oracle Transport Management System and communicate issues and solutions
- Prepare and monitor performance appraisal indicators (KPI) describing service level for customers
- Maintain communication on a daily basis with customers and take action in order to respond on their needs
- Support UltraLogistik Transport Manager and lead in optimization projects
- Involve in Control Tower procedures any of new customers acquired after a main implementation flow
- Monitor the IT systems (OTM) and ensure compliance of all operational procedures
- Be responsible for full consistency of UltraLogistik Ways of Working
- Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings
Requirements
Required Skills and Qualifications:
- 0-2 years of experience in similar positions (Logistics/Planning/Supply Chain)
- Bachelor's degree in Engineering/Logistics/Supply Chain
- Fluency in English language
- Proficiency in MS Office applications
- Understanding of W&T management practices, distribution network & channels
- Strong communication skills
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.