Unit Manager

Job description / Role

The Unit Manager is responsible for the daily unit operations while ensuring a healthy environment for the personnel for them to perform their duties.

Key Accountabilities

- Review the weekly COGS results in order to prepare and monitor the stock level activities
- Ensure proper maintenance and adherence to set standards by monitoring appliance of hygiene and OH&S requirements
- Enforce a "Customer First Attitude" through training staff to deliver high standards of customer service
- Analyze daily sales and cost figures and leverage all operational tools to improve financial performance
- Prepare weekly staff lists, constantly monitor and manage store staffing positions to achieve and maintain operational requirements
- Gather customers feedback in order to better understand their needs and improve products/services accordingly
- Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality
- Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company

Requirements

Qualifications, Experience, Knowledge

- 3-4 years of experience within F&B operations/cafe which 3 years in a managerial role.
- Bachelors degree in Hospitality Management or equivalent.
- Proficiency in MS Office
- Fluency in English
- Road result should be Solid
- Clear disciplinary record

Competencies

- Developing and Motivating Others
- Commercial Understanding
- Customer Focus
- Decision Making
- Driving and Achieving results
- Initiative
- Teamwork

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.