Azadea Group

Cairo, Egypt

Ref: KP561-1249

Job description / Role

Employment: Full Time

The waiter is responsible of taking orders and guiding runner while maintaining quality standards.

Key Accountabilities

- Arrange table set-ups before and after each customer according to the brands set standards
- Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
- Communicate efficiently with the kitchen state and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
- Make sure the state is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
- Collect bill payments from customers and hand them over to the cashier


Qualifications, Experience, Knowledge

- High School Degree
- 1-2 years of experience in customer service in a similar role
- Good in English; Arabic is a plus


- Communication Skills
- Cultural Awareness
- Change and Adaptability
- Customer Focus
- Driving and Achieving results
- Initiative
- Teamwork

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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