Waiter

Job description / Role

Company description

With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.

A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.

Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.

Job description

Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his/her station.

Assigned to work in the restaurant or bars.

Prepare the restaurants and bars, taking into account the service flow in these areas.

Take and serve orders from customers.

Inform customers about order alternatives and encourage the sales of targeted services.

Deliver maximum service in each unit, keeping in line with service rules.

Prepare the service plates needed throughout service, collect the empty plates, and instruct the bus boys and interns.

Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.

Comply with the departmental instructions and procedures published by the Food & Beverage Department.

Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.

Comply with operational rules.

Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.

Attend the orientation training.

Undergo two performance assessments each year.

Strive to achieve 100% customer satisfaction.

Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.). Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.

Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.

Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.

Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: At least a high school or vocational diploma
• Experience: At least 2 years of experience in the industry
• Foreign language: English is required
• Courses and training: Vocational trainings and seminars
• Computer literacy: Not required
• Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.)

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.