Wine Sommelier

Job description / Role

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promoting the digestive trolley.
• Spoil our guests with a big smile on your face. Converse with guests in fluent English and be able to entertain with a sensible conversation. Speak at least one other European language.
• Work towards target revenue per guest and revenue per month.
• Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendations. Check pricing is up to date.
• Maintain standards as would be expected in a Michelin star rated restaurant.
• Train front of house and chefs about wine/wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu.
• Work with head chef on menu and ingredients which are wine friendly. Help write the menus in accordance with maître d'.
• Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door.
• Carry out monthly stock control, inventory. Update continuously all stock forms.
• Be in charge of purchasing the wines and creating the wine list based on the chef's recipes.
• The sommelier handles all wine inventory and management.
• Waiters are trained by the sommelier on the wine list and successful pairings.
• Discuss wine orders and their subsequent pricing with Therese Herzog.
• Make sure wines get returned to suppliers and credits issued for corked and spoiled wines.
• Perform normal service duties as assigned by the maître d'. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new deliveries are stored immediately and update on the wine and inventory list.
• Responsible for the cigar collection. Know and recommend offerings. Responsible for the handling and maintenance of the cigars and the humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.)
• Monthly inventory and stock control of cigars. Assist and replace the maître d' during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant winemaker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests.
• Become a Herzog wine ambassador.
• During vintage establish roster for service and chef staff to help with picking and lecture about the grape varieties being picked.
• Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro, and cellar door.
• Visit other cellar doors and wineries and take along all interested staff.
• Suggest wine related items which could be sold in the cellar door and restaurant.
• Review all accounting reports before submitted to the financial controller or his delegate for approval.
• Review the purchase requests & purchase orders (verify the limit).
• Reconcile the bank accounts on a monthly basis.
• Review the F&B linen, uniform, glassware, etc. inventory.
• Analyze the assets and liabilities accounts.
• Supervise the finance department personnel as detailed in the organization chart.
• Administer staff involved in activities related to the Accounting Department (i.e. F&B cashiers etc.), to ensure that work and vacation schedules are compatible with in-house guest activity.
• To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environmental knowledge and to carry on necessary training. To provide minimum consumption currently used all stuff and equipment (paper, printed out, etc.).
• To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
• To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
• Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: At least a high school or vocational diploma.
• Experience: At least 4 years of related work experience following theoretical education.
• Foreign Language: Sufficient level of English to communicate effectively with guests.
• Courses and Training: Advanced level of theoretical and practical knowledge.
• Computer Literacy: Required.
• Skills: Have good communication with guests and the ability to control staff and handle guest complaints.

Additional Information

General scope of duty: A sommelier is not an entry-level position. This highly skilled and talented professional helps diners select a wine that pairs perfectly with their meal. He/she should have exceptional taste and exemplary customer service skills. A sommelier has an understanding of wines, their composition, how they're made and how they affect food on your menu.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.