Location
Germany, - Frankfurt
Dates
Dates flexible
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$4,500

Course Overview

In today's complex and competitive business world lucid effective communication is essential. It is the foundation on which companies and careers are built. Whether the audience is an entire organization or a single individual effective communication requires bringing together different point-of-views and relaying that information without losing clarity or focus. Whether it's a face-to-face conversation or an email exchange a meaningful message entails establishing a connection that leaves a powerful impression. The seminars will help you develop a truly engaging and responsive communication style leading to positive results for you and your organization.

Who should take this course

HR Personnel. Help Desk Staff. Frontline staff. Administrative assistants. Sales Personnel. Customer service personnel. IT professionals. Team leaders.

Accreditation

ILM, CPD

Course content

The nature of Communications:

Interpretation and use of information. Barriers to effective communications. Overcoming barriers to communication. The main categories of communication. Analyzing different types of communication. Presentation Techniques.

Managing Effective Meetings:

Agenda preparation. Taking minutes. Gaining participation and contribution of members. Involving the team. Action Planning. Achieving the Objectives of the meeting. Negotiation Techniques. Strategies and Tactics. Influencing Techniques. Different approaches. Interpersonal Skills. Stress and Its effect on Interpersonal skills. The Change Environment and Its effect on Interpersonal skills. Positive attitudes. Relationships with superiors peers and subordinates. Group dynamics. Effective Teamwork.

About Course Provider

London Training for Excellence offer a wide range of training courses in London for organisations and individuals who wish to advance their skills and knowledge in the business world. With a great training centre in London, London TFE have everything that is needed to understand the basic needs of a business. Each course focuses on the ‘real-life’ issues a business could face and how to tackle them with ease.

London TFE have a team of enthusiastic leaders and instructors who share a passion for education and want to deliver that same passion to every individual who wish to take a business to succession. Each training courses London encourages individual to aim high and reach their full potential.