Duty Manager

Job description / Role

Key tasks

- Relevant experience in a similar profile
- Self-driven individual, with a pro active and positive approach to change.
- Able to work under pressure and meet deadlines.
- Ability to accept responsibility and organize the work.
- 1-2 years’ experience with similar responsibilities.
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations
- Ensure documentation of all guest related issues using the logbook.
- Ensure that front line staff complies with marketing techniques and maximizes sales.
- Check billing instructions, monitor guest credit and act upon any discrepancies.
- Assist Guest Relations in greeting, rooming, and sending off guests

Requirements

Skills
Level of Education
- Secondary professional education

Areas of study Hospitality
- Management

Professional experiences
- 6 to 10 years

Languages essential
- English

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.