Ecommerce - Key Account Manager

Job description / Role

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?
We have a suitable opportunity in the Professional Products division for the position of Ecommerce – Key Account Manager. In this individual role, you will be responsible for planning & leading the Ecommerce business of Professional Products Division of Loreal India. You should have minimum 3 years of sales experience with FMCG industry. The location of the job will be Mumbai - HO

Job Responsibilities:
• Be the single point of contact for the customer, in terms of all communication on the business and brand
• Plan the AOP business closely with the customer and the internal teams – to help deliver the toplines at a quarterly and annual level
• Keep track of all the health and hygiene measure – Stock holding of the e-tailers in terms of the number of days as well as the quality of the stock, ensure correct PO execution, track and ensure availability of our SKUs
• Work on monthly offtake plan for all brands – tracking the same periodically and ensuring the right inputs are planned both on-platform and off-platform to drive business
• Manage the e-tailer PnL and ensure that we keep a close track on the profitability of the account and keep a check on the promotional expense

Requirements

Key Competencies:
• Positive mind-set and task oriented. Sees possibilities vs. barriers
• Strong analytical skills (Loves reading data to get “insights” which impacts business decisions)
• Great collaboration skills to liaison with all stakeholders
• Ability to work under pressure
• Demonstrates entrepreneurship and Innovates
• Manages complexity and loves to simplify the processes and systems
• Interacts and presents effectively

Physical Demands (e.g. % travel):
• Travel will be need based

Education:
• MBA

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

About the Company

For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.