Education Training Head - Kerastase

Job description / Role

The world leader in cosmetics, L'Oréal is present in 150 countries on five continents. Our 34 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition by 2020 is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L'Oréal supports diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.

The DNA of L'Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L'Oréal worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opportunity in the Professional Product Division for the position of Education Training Head (Kerastase). In this team leader role, you will spearheading the entire education agenda for the brand which will include training the education teams on current and new modules, developing the country's training program in line with the marketing plan, hire the right talent in education & groom the current team. You should have 8 years plus of relevant experience. The location of the job will be in Mumbai with outstation travel of 5 - 7 days a month and applicants from professional beauty industry or reputed salons having experience in hair and styling. The details of the job are given below

Job Responsibilities:
- You will impersonate and transmit brand values to the distribution.
- You will have to train clients (as well as internal team) on brand-related products and services
- You will identify professional talents in the market, recruit, train and promote them as trainers
- You will train the technical education teams on new modules
- You will engage sales & marketing teams around education
- You will foster and drive efficiently the sell-out through ensuring the best technical mastery of brand products in Stores, implementing international programs.
- You will implement global or customized training programs for key salons
- You will participate in the development of new training actions
- You will make qualitative feedback on salons You will keep an eye on competition and report information

Key Deliverables:
- You will drive the entire education agenda for the brand which will include training the education teams on current and new modules, developing the country's training program in line with the marketing plan, hire the right talent in education & groom the current team

Technical Skill sets:
- Sensitivity to Luxury Métier & Customer Service
- In-depth Knowledge of Hair & Styling
- Relationship orientation to handle the clients and salon staff
- Good Communication Skills

Requirements

Key Competencies:
- Experience in hairdressing industry with professional brands/salons

Education:
- Graduate and above

Key Relationships:
- Internal: Technical team, Sales, Marketing
- External: Clients (Salons)

L'Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L'Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual's race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

About the Company

For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.