IT Industrial Automation Engineer

Air Products

India

Posted
Ref: SP063-61

Job description / Role

POSITION SUMMARY

The IT Industrial Automation Engineer is responsible for developing the detailed technical configurations required to ensure that the many and varied plant floor computing platforms operate in a reliable manner and integrate seamlessly with each other and with the enterprise computing environment. The position provides information technology support and ensures continued operation of the systems, processes, and technologies that comprise Air Products’ Industrial Control Systems. The candidate will need strong IT infrastructure skills including network, client, server, and security.

Plant floor computing requires a broad variety of operating systems, software applications and communication protocol alternatives. These systems must communicate with various electronic devices and together they form the core of plant automation. The blend of IT and non-IT components present technical challenges that must be considered in the design.

There is a large stakeholder community which includes Global Engineering & Manufacturing, Operations, Information Technology and others. It is necessary to ensure that all technical solutions align with the strategic and tactical directions for the stakeholder groups and that all activities are coordinated across the various organizations to ensure the desired end-state.

PRINCIPAL DUTIES AND RESPONSBILITIES

• Configure, install, and uninstall PCs and Servers for Process Control Applications.
• Provide first level incident response for Process Control PCs and Servers.
• Develop Zone & Conduit Diagrams for Process Control Systems.
• Provide information technology support for industrial control systems at Air Products Plants, OSCs, Pipeline systems, and trailer fill systems.
• Work with Process Automation Engineers to build and deploy control systems for new plant projects or control system upgrade projects.
• Infrastructure Lifecycle planning, including health assessments and roadmaps
• Participate in Industrial Control System cybersecurity assessments and deployments.
• Optimize work processes and implement automation to drive service efficiency and productivity.
• Help train, orient and on-board new team members.
• Travel to Air Products plant sites, spend minimum of 25% of your time travelling.
• Participate in on-call support rotation, including evenings and weekends per rotation schedule.
• Meet with and work with fellow IT Technical Support and engineering resources in other regions as needed to support Air Products business needs
• Engage support providers or vendors, as appropriate, to resolve issues and ensure continuous availability to AP business processes, connectivity, communications and services.
• Collaborate with Infrastructure Engineering, in design, integration, testing and landing of new and enhanced information systems, services and offerings
• Understand, adhere to and execute adopted ITIL practices for Change, Incident, Problem and Release Management.
• Perform systems administration for ICS asset management solution; administer patching and remediation to ensure compliance of ICS fleet

Requirements

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science, or an Engineering discipline (Chemical, Mechanical or Electrical), or equivalent work experience.
• 10+ years IT experience or comparable experience with process control systems
• Experience with Windows PC Operating Systems (Windows XP, Windows 7, Windows 10) and Windows Server Operating Systems (Windows Server 2003, 2007, 2012, 2016)
• Experience with Symantec Endpoint Protection, Acronis Backup, and Netop Remote Control
• Experience with networks (TCP/IP network protocols, DNS, DHCP), firewalls, and Active Directory
• ISA99/IEC 62443 Cybersecurity Fundamentals Specialist Certificate a plus
• Knowledge of Factory Automation/Robotics.
• Experience in administration and development of fixlets for BigFix endpoint management platform a plus
• Willingness to learn and develop security administration skillset
• Familiarity with industrial control systems
• Ability to manage multiple project priorities and competing demands
• Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy
• Strong analytical along with logical approach to troubleshooting and problem-solving skills are essential across multiple services and technologies.
• Ability to manage multiple project priorities and competing demands
• Ability to effectively work independently and collaboratively across global, cross organizational team environments and participate in virtual projects, work requests or activities. Must be able to work independently.
• Must be sharp, quick, dedicated and innovative problem solver.
• Strong ability to work with strategic vendors, outside service/support providers and other third party suppliers
• Must be able to safely handle physical demands of the position, including ability to lift up to 15Kg, install equipment in tight spaces, and pull wire, cables, and run conduits as needs arise.

About the Company

Air Products touches the lives of consumers around the globe in positive ways every day. With approximately 16,000 employees and operations in 50 countries, we serve customers across a wide range of industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. We supply a unique portfolio of atmospheric and process gases, equipment and services.

Founded in 1940, Air Products has built a reputation for its innovative culture, operational excellence and commitment to safety and the environment. Our passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities and the world.

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