Recovery Officer

Job description / Role

- Handle outstanding collections and follow-up with customers to ensure timely payment.
- Maintain accurate records of collections, payments, and customer interactions.
- Resolve disputes and queries efficiently and professionally.
- Collaborate with the finance team to streamline processes.
- Understanding of debt recovery laws and procedures in the jurisdiction you work in

- Required educational qualification : Bachelor's degree in Commerce, Finance, etc.
- Previous experience in collections or similar roles is a plus.
- Strong verbal and written communication skills to deal effectively with clients .
- Ability to negotiate payment plans or settlements in a way that benefits the company while being fair to the customer.
- Ability to assess situations and find practical solutions to resolve payment issues.

Salary:
INR 15,000 to 25,000 per month inclusive of fixed allowances.

About the Company

At Moativ, we take pride in delivering exceptional quality service that is tailored to client needs in line with the changing times and market trends.

We have an active network of over 1100+ employees across UAE; helping clients with: - HR Outsourcing & Retainership - Customer Service Requirement - Payroll Processing - Back Office Processing : Document Collections, Field Verification and CPV