Posted
Ref: RP714-20482

Job description / Role

Employment: Full Time

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

- Oversee all the culinary operations of the Hotel.
- Interact with Food & Beverage and Sales & Marketing to ensure hotel guest receives high level of service.
- Be entrepreneurial and to think beyond the boundaries is expected and not requested.
- Provide service that is sincere, warm and enthusiastic, ensuring guest satisfaction.
- Take the time to get to know the hotel guests, and to be committed to service excellence.
- Coordinating purchasing for the Kitchen with the finance team as per the hotel procedures
- Conduct interviews for candidates in the department in conjunction with the Talent & Culture department.
- Daily monitoring of the Food Cost to ensure monthly targets are achieved without undermining the agreed product quality.
- Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
- Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.
- Assist the Food & Beverage Director with the preparation and conversion on departments promotions calendar.
- Co Ordinate together with Food & Beverage Operations with changing programmes and promotions according to seasonality
- Full compliance with local municipality HACCAP standards and certification.
- Train and develop the culinary team in the departmental operating standards.
- Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.
- To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.
- Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.
- Ensure you have a presence in our outlets and interact with guests during service and ensure this practice by the Executive Sous or Sous Chef in your absence.
- To ensure a consistently high standard of grooming is followed and by self and team.
- Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.
- Have full knowledge of all products and services provided by the property and in the local area.
- To work closely with the Finance department to produce monthly financial reports timely & accurately

Requirements:

- Minimum 8-10 years' experience in the culinary field required
- Minimum 2-3 years in an Executive Chef role with a similar hotel brand is required including experience in a large luxury banquet operation
- Demonstrated financial acumen, capable of providing strong P&L financial leadership and delivering results
- Well-developed capacity for strategic decision making and a track record of proven results within: guest and employee satisfaction, operational excellence and revenues and profit
- Excellent knowledge of food and beverage products, marketplace trends and service standards essential
- Strong creative drive with specific strengths in quality production and innovative style
- Ability to work well under pressure in a fast paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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