Facility Security Support Team Leader

Job description / Role

Overview

Wood is recruiting for a Facility Security Support Team Leader to join its Iraq Business Unit to support the client facility security infrastructure, field sites, and camps, and provide work direction and oversight to the team and contractors. This role is onsite in Basra, Iraq with travel requirements.

Responsibilities

• Provide technical support and troubleshoot issues for the multiple facility security locations and applications including Hikvision Security Management System, Genetec, Visitor Management Systems, Bosch, etc.
• Provide hardware support and troubleshoot issues for multiple CCTV, badge reader, and card management systems including Hikvision, Dahua, Bosch, Lenel, Apex, etc.
• Involvement in all aspects of application and hardware support and project engagement activities including interfacing with clients, other company IT service providers, and the vendors.
• Engage with key interfaces and clients.
• Participate in forecasting and basic budget management skills.

Ideal Candidate Profile

What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge, or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

• Foundational Supervisor Skills:
• Bachelor's degree (or equivalent experience) in an IT-related field (Required).
• Knowledge and experience in Facility Security (Preferred).
• Strong interpersonal and collaboration skills with teamwork orientation.
• Able to initiate change and implement new processes with the ability to motivate and provide leadership.
• Excellent analytical and comprehension of business needs, problem-solving, and troubleshooting skills.
• High proficiency in spoken and written English.
• Job Specific Skills:
• IT Facility Security Services experience (Required).
• IT Operations Experience (Required).
• Project Management Experience (Preferred).
• Sound foundational knowledge of IT infrastructure systems, networks, telecoms, and security systems.
• Good knowledge of Facility Security Services, including all related software and hardware.

What We Can Offer

• Meaningful and interesting projects delivered to high-profile clients and complex projects in Iraq.
• Commitment to diversity and inclusion; we are an organization actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice.
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• Medical insurance: ensures inpatient and outpatient medical care is available should you require treatment.
• Commitment to continued professional development; development plans that are tailored to your individual needs and interests.
• Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession.

About the Company

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.