General Manager - Luxury Hotel

Job description / Role

Charterhouse is working with a prestigious luxury hotel in Forte dei Marmi, Italy, to find an experienced General Manager.

- The General Manager will oversee daily operations, ensuring smooth service across all departments while maintaining the hotel's reputation for exceptional guest experiences.
- They will work closely with senior management, set strategic goals, and manage financial performance, including budgets and cost-saving measures.
- Strong financial acumen is essential, balancing profitability with high service standards.
- Guest relations are key, as the General Manager will engage with high-net-worth clients, building relationships to enhance the hotel's reputation.
- Leadership skills are also crucial, as this role will lead and mentor a team, ensuring the highest standards of service and fostering a collaborative work environment.

- The ideal candidate is fluent in Italian and English, with extensive experience in luxury hotel management.
- Strong leadership, financial skills, and a passion for guest service are required.
- The ideal candidate will have a strong background in luxury hotel management and a proven track record of ensuring top-tier guest satisfaction and operational excellence.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.