Developing the Skills of HR Specialists

Learning Objectives: Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organizational goals. Explain the key principles and practices involved in: HR strategy. Recruitment and Selection. Retention. Performance Management. Continuous Learning. Training and Development. Self Development .Employee Relations. Discipline and Grievance Handling. Organizing for Success. Human Capital Management. Describe the contribution required of HR professionals and the skills needed to perform effectively. Plan to develop personal effectiveness.

Professionals or Supervisors acquiring responsibility for the HR or Personnel Function. HR or Personnel Generalists. Established HR Professionals wishing to obtain new ideas. Newly appointed HR professionals. Professionals or Supervisors or Team Leaders who wish to improve their knowledge of professional HR.

CPD

HR as part of the business: The need for change. Handling change. HR's strategic role.

The Component parts of the HR Function: Recruitment and Selection. Employee Relations. Handling Disciplinary and Grievance Issues. Performance Management.

Refinements: Satisfaction Retention and Value. Motivating People to fulfill their Potential. Developing a Continuous Learning Culture. Delivering a Satisfied Workforce. Work Organisation.

Developing an HR Strategy: Evolution of HR from Tactical to Strategic. Definition of HR Roles. HR Business Partners. Outsourcing. The Role of HR within Strategy Formulation. Organisational Aims and Culture. The keys to success in Strategic Business Planning. Impact of Technology. The challenge for HR. ERM - the new CRM?

The Personal Skills Involved: Interpersonal Skills. Giving and Receiving Feedback. Coaching. Handling Conflict. Personal Organisation. Delegation. Influencing Skills. Managing Conflict.

The future for HR: The personal skills needed for the future. Influencing Skills. Managing Conflict. Assertiveness. Human Capital Management. Planning for the future.

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London TFE have a team of enthusiastic leaders and instructors who share a passion for education and want to deliver that same passion to every individual who wish to take a business to succession. Each training courses London encourages individual to aim high and reach their full potential.