Consultant/Senior Consultant | Technology Strategy & Transformation

Job description / Role

Technology Strategy & Transformation - Tech Operating Model Transformation - Consultant and Senior Consultant

During your tenure as a Consultant / Senior Consultant in Technology Strategy & Transformation, you will demonstrate and develop your capabilities in the following areas:

Technology strategy / tech operating model:

• Conduct client workshops to manage business requirements, perform current state assessment, and support scalable product-centric IT operating model designs that align with the business strategy.
• Design and develop comprehensive tech strategies and roadmaps for clients to optimize their technology operations.
• Support with assessing the technology capability maturity and identify improvement opportunities to be elevated to the enterprise level.
• Lead and manage the implementation of technology operating model transformations, IT processes and policies for clients using agile methodologies.
• Support with designing and embedding an agile and lean approach into the clients' existing operations, facilitating a smooth transition and maximizing the efficiency of the technology delivery process.
• Support with defining and implementing efficient IT service management processes aligned to best practices such as ITIL and COBIT frameworks.
• Develop and enhance the vendor management frameworks to drive performance, compliance, and strategic alignment with third-party partners.
• Support with developing and enhancing the IT budgeting, financial reporting / management, show back / charge back processes to optimize the IT spends for the clients (good to have).
• Identify and evaluate emerging technologies and trends that may have an impact on the company's business, as well as devise plans to respond.
• Ensure that projects are delivered on time, within budget, and according to the clients' requirements.
• Act as a trusted advisor, providing ongoing support and guidance to clients throughout the entire digital transformation, ensuring that their needs are met and that the delivered solutions align with their long-term goals.
• Collaborate with cross-functional teams, including technology, finance, and business stakeholders, to ensure the successful implementation of technology operating models and the achievement of business objectives.
• Ensure quality client deliverables and thorough project plans and documentation for senior CXO level client stakeholders.
• Understanding of outcome-driven approaches such as Objectives and Key Results (OKRs) is good to have.

• Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.
• Willingness to travel (required).
• Good command of written and spoken English; Arabic is a plus.
• Ability to operate and understand excellent project and program management disciplines including production of project plans and key quality program deliverables.
• Strong administrative and numeracy skills and ability to analyze complex data with good attention to detail.

Qualifications:

• An undergraduate degree in Economics, Business Administration, Finance or Industrial Engineering; MBA or a relevant master’s degree or certificate is a plus.
• 4 to 7 years of experience in consulting / digital banking is a plus.
• Banking domain experience in at least two areas:
• Channels (digital banking / omni banking platform - internet banking, mobile banking)
• Payments (retail, corporate, remittance)
• Credit and debit card systems
• Transactional banking
• Retail banking
• Commercial banking

Consultative Businesses | Technology Strategy & Transformation

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Lead the way
• Serve with integrity
• Take care of each other
• Foster inclusion
• Collaborate for measurable impact

Full Stack Digital Banking Architect

We are seeking a highly skilled Full Stack Digital Banking Architect to lead the design and development of next-generation digital banking solutions. The ideal candidate will possess deep expertise in both front-end and back-end technologies with a strong focus on the financial services and banking sector. As a key contributor, you will work to ensure the architecture, performance, scalability, and security of our digital banking platforms, supporting a seamless and innovative customer experience.

During your tenure as a Full Stack Digital Banking Architect in Technology Strategy & Transformation, you will demonstrate and develop your capabilities in the following areas:

• Full stack development oversight: Guide the development of both front-end and back-end banking applications, ensuring seamless integration with core banking systems, APIs, and third-party solutions.
• Architect digital banking solutions: Lead the end-to-end design and architecture of digital banking platforms, ensuring alignment with banking products, services, and operational needs, including core banking integration.
• Front-end and back-end development: Guide the technical development of digital banking channels, including online banking portals, mobile applications, and customer interfaces. Ensure consistency in user experience, performance, and security.
• Banking platform integration: Design and oversee seamless integration of digital solutions with core banking systems (e.g., Temenos, Finacle), payment gateways, and third-party services (e.g., open banking, fintech platforms).
• Cloud and infrastructure management: Design and oversee implementation of cloud-based solutions to ensure scalability, resilience, and disaster recovery for digital banking platforms. Leverage cloud services such as AWS, Azure, GCP, or OCI for optimal performance.
• Security and compliance: Define robust security frameworks ensuring digital banking solutions comply with industry regulations (e.g., PSD2, PCI-DSS) and adhere to banking-grade security protocols (e.g., encryption, multifactor authentication, identity management).
• API-driven architecture: Develop and manage an API strategy that enables open banking, partner integrations, and ecosystem scalability. Oversee implementation to ensure APIs are secure, efficient, and capable of supporting large-scale banking operations.
• Microservices architecture: Design and enforce a microservices architecture to deliver modular, scalable, and highly available banking services. Oversee service orchestration and inter-service communication for optimal performance.
• DevOps and continuous delivery: Oversee the implementation of DevOps practices, including automated testing, continuous integration, and deployment (CI/CD), ensuring agility and efficiency in delivering new banking features.
• Innovation in digital banking: Stay informed of emerging trends in digital banking, including AI-driven customer engagement, robo-advisory services, blockchain-based transaction systems, and omnichannel experiences. Propose innovative solutions to enhance the bank's digital offerings.
• Performance optimization and monitoring: Ensure that digital banking platforms maintain high levels of availability, performance, and scalability, especially during peak periods such as payroll cycles, holidays, and large transactions.
• Collaboration with business and operations: Work closely with banking product teams, business analysts, and operations teams to align digital architecture with the bank's overall business strategy and customer engagement goals.

Leadership Capabilities:

• Builds own understanding of our purpose and values; explores opportunities for impact.
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
• Understands expectations and demonstrates personal accountability for keeping performance on track.
• Actively focuses on developing effective communication and relationship-building skills.
• Understands how their daily work contributes to the priorities of the team and the business.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
• Certification in TOGAF 9 or 10.
• Minimum of 8-10 years of experience in software architecture, with at least 5 years in digital banking or fintech environments.
• Familiarity with emerging technologies in fintech such as blockchain, AI/ML, and open banking.
• Certifications in cloud architecture (AWS, Azure, GCP, OCI Solutions Architect, etc.) or security (CISSP, CISM).
• Front-end: Expertise in JavaScript frameworks (e.g., React, Angular, Vue.js) and responsive web design.
• Back-end: Strong knowledge of server-side languages (e.g., Java, Python, Node.js, .NET) and frameworks (e.g., Spring Boot).
• Databases: Experience with SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra) databases.
• Cloud platforms: Proficiency in cloud platforms (AWS, Azure, GCP or others) and experience in designing cloud-native applications.
• DevOps: Knowledge of CI/CD tools (e.g., Jenkins, GitLab CI), containerization (Docker, Kubernetes), and infrastructure as code (IaC) tools (e.g., Terraform, Ansible).
• APIs & integrations: Proven experience in developing and integrating RESTful and SOAP APIs, as well as working with third-party fintech and payment APIs.
• Security: Strong understanding of security protocols, encryption, identity management (OAuth, SAML), and compliance with financial regulations.
• Microservices: Deep expertise in microservices architecture, service orchestration, and distributed systems.
• Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.
• Willingness to travel (required); good command of written and spoken English; Arabic is a plus.

About the Company

Deloitte is the world's largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 250,000 professionals are committed to becoming the standard of excellence.

Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Integrity
• Outstanding value to markets and clients
• Commitment to each other
• Strength from cultural diversity