Food & Beverage Manager - Retail

Job description / Role

• Retail Cafe Operations
• Competitive Salary Package

Our client is currently seeking a Food & Beverage Manager for their 5-star Cafe in Jordan. The Cafe concept is a traditional Arabic Concept offering food, drink. This role is responsible to create, manage, operate, control and train team members for the cafe and then be able to advance in to managing multiple cafe as more stores are added nationally.

Reporting to the Owner and managing up to 20 staff in each Cafe, this role is responsible for the following:

• Managing the A – Z of all operations.
• Managing the initial set up of the cafe concept including, strategy analysis and development of implementation plans.
• Leadership and management of day-to-day store operations.
• Maintaining high store standards and conditions and fostering a positive environment to ensure consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both customers and team members.
• Create the tone and personality of the Cafe by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices.
• Ensures and is accountable for profitability of the Cafe by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
• Ensures proper team member coverage, scheduling according to the needs of business
• Oversees all cash management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures.
• Maintains proper loss prevention standards, reviewing cash handling procedures.
• Maintains a clean well-merchandised Cafe.
• Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
• Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents.
• Ensures all food safety procedures are followed and documented according Health Standards.
• Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge.

Requirements

• 7-10 years’ experience in cafe or restaurant management and operations (experience working in Jordan is essential and international branded chains experience would be advantageous).
• Strong leadership and customer service experience in a cafe / restaurant environment.
• Proficient on a computer and POS and MS-office.
• Well-organized, detail-oriented and able to multi-task.
• Must have effective problem solving/decision making abilities.
• Must have excellent verbal and written Arabic and English communication skills.

A competitive salary package will be offered to attract exceptional candidates to this growth organization.

About the Company

1Recruit International LLC is an international global recruitment and human resource solutions consultancy with a global mind set and a proven track record in talent management. Resourcing across an array of executive business sectors, our corporate mission entails client satisfaction through quality orientation; a consultative approach, delivery excellence and innovation through 'best fit candidates technically, behaviourally and culturally.